Cookie Policy
Contact UsNXS GRP LTD, trading as Nexus Travel, is committed to transparency regarding the use of cookies and similar technologies on our websites, including www.nxs.travel, www.nxs-grp.com, and www.conxierge.co.uk (collectively “the websites”). This Cookie Policy explains what cookies are, how we use them, the types of cookies we use, and your rights and choices in relation to their use.
By using our websites, you consent to the use of cookies as described in this policy. We encourage you to read this document carefully to understand how we employ cookies to enhance your browsing experience while respecting your privacy.
This Cookie Policy was last updated on 31st January 2025. We may update this policy periodically to reflect changes in our cookie usage or legal requirements. Please review this page regularly for any updates.
What Are Cookies?
Cookies are small text files placed on your device (computer, tablet, smartphone) by websites you visit. They enable the website to recognise your device and remember your preferences or actions over time, thereby improving your browsing experience.
Cookies do not contain personal information such as your name or address. Instead, they store unique identifiers and data related to your interaction with the website.
How We Use Cookies
We use cookies for several reasons, including:
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To enable essential website functions and ensure smooth navigation
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To remember your preferences and settings
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To collect anonymous data to help us understand how visitors use our websites, enabling us to improve functionality and content
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To deliver relevant advertising and marketing based on your interests
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To measure the effectiveness of our marketing campaigns
Cookies help us personalise your experience and provide a more efficient service.
Types of Cookies We Use
We employ the following categories of cookies on our websites:
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Essential Cookies: These cookies are necessary for the operation of the websites and enable core functions such as page navigation, secure areas, and logins. Without these cookies, the website may not function properly.
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Performance and Analytics Cookies: We use cookies such as Google Analytics to collect anonymous data about how visitors use our sites. This data helps us improve website performance and user experience.
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Functionality Cookies: These cookies remember choices you make (such as language preferences) to provide a more personalised experience.
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Advertising and Targeting Cookies: Used to deliver adverts relevant to your interests and to measure the effectiveness of marketing campaigns, including cookies from third-party services like Google AdWords, Facebook Ads, and DoubleClick.
Third-Party Cookies
Our websites may include cookies set by third parties, such as social media platforms and advertising networks. These third-party cookies operate under their own privacy policies and are beyond our control. When you interact with social media buttons or embedded content, these third parties may collect data about your online activities.
We encourage you to review the privacy policies of these third parties for further information on their data collection and use practices.
Managing and Controlling Cookies
When you first visit our websites, you will be presented with a cookie consent banner explaining our use of cookies and requesting your consent where required. By continuing to use the websites, you agree to our use of cookies as described in this policy.
You have the right to accept, reject, or delete cookies at any time. You can manage your cookie preferences through your browser settings or by using cookie management tools. Please be aware that disabling certain cookies may impact the functionality and user experience of our websites.
For guidance on how to manage cookies in popular browsers, please visit www.aboutcookies.org.
Cookie Duration
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Session Cookies: These are temporary and expire once you close your browser. They enable functionalities such as keeping you logged in during a visit.
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Persistent Cookies: These remain on your device for a set period or until you delete them. They help remember your preferences and behaviour across visits.
Examples of Cookies We Use
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Session Cookie: Used to remember your login during a visit.
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Google Analytics Cookies: Collect anonymous usage data to improve website performance.
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Google AdWords Cookies: Track conversions and help target adverts effectively.
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Facebook Pixel: Enables retargeting and measures effectiveness of Facebook ads.
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DoubleClick Cookies: Used for remarketing and targeted advertising.
Changes to Our Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in legislation, technology, or our practices. We will notify you of any significant changes by updating the date at the top of this policy.
Contact Us
If you have any questions or concerns about our use of cookies or this policy, please contact our Data Protection Officer at:
Email: privacy@nxs-grp.com
Flights
Seamless air travel tailored to your schedule, from economy to first class and everything in between.
Hotels
Handpicked stays in the world’s most desirable destinations, from boutique gems to luxury resorts.
Car Hire
Explore at your own pace with access to a wide range of reliable, stylish vehicles wherever you are.
Tours
Expert-led tours that go beyond the guidebook, crafted to immerse you in culture, history and wonder.
Packages
Perfectly curated travel experiences with every detail handled. Just pack and go.
Visa Assistance
Stress-free support for visa applications so you can focus on where you’re going, not the paperwork.
Private Jets
Fly private for ultimate flexibility, privacy and comfort. A truly elevated way to travel.
Yachts
Charter luxury yachts for unforgettable escapes at sea with bespoke itineraries and crewed service.
Trains
Scenic rail journeys that turn travel into an experience. Elegant, relaxing and unforgettable.
Chauffeur Services
Arrive in style and comfort with professional drivers and premium vehicles at your service.
Transfers
Smooth, punctual, door-to-door transfers to and from airports, hotels or anywhere you need to be.
Additional Services by Request
Need something specific? Let us know. We’re here to make it happen, no matter how unique.
Events & Access
Secure exclusive access to the world’s most sought-after events, from red carpets to sold-out shows.
Concierge Services
Your on-the-ground expert for reservations, experiences and anything you need, anytime.
Lifestyle Management
From everyday errands to extraordinary requests, we help manage the details so you can live fully.
Flights
Seamless air travel tailored to your schedule, from economy to first class and everything in between.
Hotels
Handpicked stays in the world’s most desirable destinations, from boutique gems to luxury resorts.
Car Hire
Explore at your own pace with access to a wide range of reliable, stylish vehicles wherever you are.
Tours
Expert-led tours that go beyond the guidebook, crafted to immerse you in culture, history and wonder.
Packages
Perfectly curated travel experiences with every detail handled. Just pack and go.
Visa Assistance
Stress-free support for visa applications so you can focus on where you’re going, not the paperwork.
Private Jets
Fly private for ultimate flexibility, privacy and comfort. A truly elevated way to travel.
Yachts
Charter luxury yachts for unforgettable escapes at sea with bespoke itineraries and crewed service.
Trains
Scenic rail journeys that turn travel into an experience. Elegant, relaxing and unforgettable.
Chauffeur Services
Arrive in style and comfort with professional drivers and premium vehicles at your service.
Transfers
Smooth, punctual, door-to-door transfers to and from airports, hotels or anywhere you need to be.
Additional Services by Request
Need something specific? Let us know. We’re here to make it happen, no matter how unique.
Events & Access
Secure exclusive access to the world’s most sought-after events, from red carpets to sold-out shows.
Concierge Services
Your on-the-ground expert for reservations, experiences and anything you need, anytime.
Lifestyle Management
From everyday errands to extraordinary requests, we help manage the details so you can live fully.
Honeymoon
Romantic getaways with upgrades, private dining, special touches and personal planning from honeymoon travel specialists.
Safari
Tailored safaris include expert guides, luxury camps, private drives, unique wildlife access and seamless coordination.
Ski
Stay in ski-in lodges with lift passes, gear delivery, transfers and tailored après-ski experiences included.
Beach
Premium beach escapes with room upgrades, late check-outs, private transfers and curated local activity recommendations.
Cruise
Exclusive cruises with onboard credits, priority boarding, upgraded cabins, shore excursion perks and personalised itinerary support.
Ultra Luxury
Ultra luxury includes private jets, top-tier villas, VIP access, concierge service and exceptional end-to-end attention.
Family
Family trips with kids’ clubs, interconnecting rooms, babysitting, airport help and tailored family-friendly itineraries included.
Escorted Tours
Join escorted tours with expert guides, queue skipping, VIP access, cultural experiences and full itinerary management.
Train Journeys
Iconic train trips with luxury cabins, fine dining, private tours, scenic views and complete journey planning.
Short Escapes
Weekend breaks with upgraded stays, curated extras, restaurant reservations, flexible timing and door-to-door travel service.
Staycation
Luxury staycations with spa access, surprise extras, personalised touches, flexible check-in and local insider recommendations.
Golf
Golf holidays include tee times, club transport, premium resorts, spa access and hassle-free golf course planning.
Fly Drive
Fly drive packages feature route planning, car upgrades, hotel perks, roadside support and curated stopovers.
Spa
Spa getaways include daily treatments, wellness menus, yoga sessions, tranquil settings and every detail arranged.
Restaurants
Dining experiences with chef tables, best restaurants, wine pairings, priority bookings and exclusive culinary experiences included.
Winter Wonderland
Winter escapes feature snow activities, log cabins, hot tubs, festive markets, northern lights and magical moments.
Private Pools
Villas with private pools, stocked kitchens, breakfast delivery, daily cleaning, welcome gifts and total privacy.
Airlines
Flights booked with seating choice, lounge access, extra baggage, flexible fares and insider airline partner perks.
Child Friendly
Child friendly breaks with free kids’ places, kid zones, family suites, safety planning and tailored care.
Honeymoon
Romantic getaways with upgrades, private dining, special touches and personal planning from honeymoon travel specialists.
Safari
Tailored safaris include expert guides, luxury camps, private drives, unique wildlife access and seamless coordination.
Ski
Stay in ski-in lodges with lift passes, gear delivery, transfers and tailored après-ski experiences included.
Beach
Premium beach escapes with room upgrades, late check-outs, private transfers and curated local activity recommendations.
Cruise
Exclusive cruises with onboard credits, priority boarding, upgraded cabins, shore excursion perks and personalised itinerary support.
Ultra Luxury
Ultra luxury includes private jets, top-tier villas, VIP access, concierge service and exceptional end-to-end attention.
Family
Family trips with kids’ clubs, interconnecting rooms, babysitting, airport help and tailored family-friendly itineraries included.
Escorted Tours
Join escorted tours with expert guides, queue skipping, VIP access, cultural experiences and full itinerary management.
Train Journeys
Iconic train trips with luxury cabins, fine dining, private tours, scenic views and complete journey planning.
Short Escapes
Weekend breaks with upgraded stays, curated extras, restaurant reservations, flexible timing and door-to-door travel service.
Staycation
Luxury staycations with spa access, surprise extras, personalised touches, flexible check-in and local insider recommendations.
Golf
Golf holidays include tee times, club transport, premium resorts, spa access and hassle-free golf course planning.
Fly Drive
Fly drive packages feature route planning, car upgrades, hotel perks, roadside support and curated stopovers.
Spa
Spa getaways include daily treatments, wellness menus, yoga sessions, tranquil settings and every detail arranged.
Restaurants
Dining experiences with chef tables, best restaurants, wine pairings, priority bookings and exclusive culinary experiences included.
Winter Wonderland
Winter escapes feature snow activities, log cabins, hot tubs, festive markets, northern lights and magical moments.
Private Pools
Villas with private pools, stocked kitchens, breakfast delivery, daily cleaning, welcome gifts and total privacy.
Airlines
Flights booked with seating choice, lounge access, extra baggage, flexible fares and insider airline partner perks.
Child Friendly
Child friendly breaks with free kids’ places, kid zones, family suites, safety planning and tailored care.
Personal Specialist
Expert travel advisor from start to finish
- Direct access to your travel specialist
- Consistent support for all your bookings
- Tailored advice based on your profile
- Responsive help for all your concerns
- Reliable contact throughout your journey
- Trusted expert guiding every next step
Tailored Itineraries
Every journey shaped just for your style
- Plans designed around your expectations
- Custom routes built with care and detail
- Itineraries focused on your interests
- Schedules refined to fit your timing
- Balanced pacing throughout the trip
- Trips planned for meaning and comfort
Continuous Improvement
Constantly refining how we support you
- Feedback-driven changes every season
- Lessons learned improve every detail
- Refined processes through experience
- Team development fuels better results
- Reviews drive smarter planning always
- We update your journey with insight
NEXUS Benefits
Perks and upgrades exclusive to NEXUS
- Complimentary upgrades where available
- Priority reservations secured for you
- Partner deals with extra added value
- Private access to premium experiences
- Special offers for returning travellers
- Loyalty rewarded with every journey
End-to-End Support
Complete travel help at every step
- Planning to follow-up, fully handled
- 24/7 support whenever it's needed
- Pre-checks for all essential documents
- Live help for any travel disruptions
- Support continues after you return
- Every detail managed start to end
Trusted Partners
We choose only trusted travel experts
- Fully accredited suppliers worldwide
- Partners meet strict service standards
- Vetted through years of shared success
- Backed by consistent client feedback
- Trusted by us and our customers alike
- Reviewed regularly for quality control